Our Code of Practice
It is important that that you can trust the people you are dealing with, there are some less than ethical organisations operating in the property business. We make the following promises.
We will always be polite and professional, and you will always be dealt with in a sympathetic way. We understand the sensitive nature of your enquiry so we will always listen to your circumstances in a non Judgemental way with an open-mind.
We will always provide free and independent legal advice from qualified solicitors.
We will always provide an independent valuation performed by a member of the Royal Institute of Chartered Surveyors to confirm full market value of your property with our fast sale service.
We will give you your consultants direct contact details so that you can speak to them at any time.
We will not charge any fees and there will be no surprise costs.
We will treat any information given to in a confidential manner.
We will encourage you to consider all the options for resolving your situation.
We will clearly explain all offers.
We will contact you regularly during the process to ensure you are fully aware of progress.
We will not ask you to sign anything until you are completely comfortable.
We will not reduce our offer at the last minute.